If you don't find what you're looking for we have all the answers at firstname.lastname@example.org.
How long does it take for my product to arrive?
For delivery within Australia your order should arrive within 2-14 days after being processed.
When shipping internationally it might take up to 12-35 days for your product to reach you.
We want you there every step of the way so we try to provide you with options where personal tracking numbers are available all the way to your doorstep. If you haven't received a tracking number please email email@example.com and we'll sort that out for you asap.
Do you ship internationally?
We do! Click here to read about shipping. All currency on this website is in AU$.
How are the sizing?
The sizes are set to align with normal US standards. See our size guide.
I'm not happy with my purchase. How do I get a refund?
All enquires will be looked after when emailing firstname.lastname@example.org. Read about returns here.
Why are the international shipping times so long?
Since shipping usually goes by air, we’re doing ours to give back and reduce our carbon footprint by choosing not to have a warehouse but to ship our products straight from the manufacturer to you. By doing this we’re scaling it all down to one long trip instead of two. This does make the wait that little bit longer but if we can keep our planet happy and our forests thriving, that's ok with us.